When can I expect my order to be ready?
Orders require 2-4 weeks for completion. During peak seasons
(Christmas delivery and Back-to-school) allow at least 4 weeks for
Need an order fast? Call us to see if a rush order can be accommodated. Some rush orders may be subject to additional charges.
What is the Minimum Quantity required for a custom order?
One! There is no required minimum order, though there are some
orders that are eligible for bulk discounts if you'd like to place a
My company does not currently offer apparel. How do I place an order?
To start a new account or place a one time order you can bring in
the product(s) you'd like embroidered/screened or you can shop from our Blank Products
Let us know the product, type of design, quantity, and preferred
delivery date and we'll get you a quote for the merchandise. You can
also Contact Us
to help you find the right product and get a quote.
What is the return policy?
Because all items are custom made, there are are no returns or
exchanges on orders. We encourage customers to try on blank products
before purchasing if they are unsure about which size to order. Sizing
guides are provided for reference only and are not guaranteed by ID
If an item is defective in some way please alert ID Threadz immediately. Items verified as defective will be replaced.
Do I have to have my order shipped to me?
No. You are welcome to pick up your order at our store in New Prague. See our hours and location on out Contact Us